In the present context, a major challenge for both businesses and public agencies, is to achieve the agility and flexibility to adapt to the changing market. Increasingly, companies and organizations improve their processes through the implementation of management software and control the flow of business processes, known as workflow systems or solutions.
The effectiveness of an organization improves considerably with the introduction of process management solutions, commonly known under the English term for software applications or “workflow”, as they facilitate the implementation of standardized processes and provide a detailed view of each area as well as a overview of the situation. But before we go we will make a brief explanation of the term “workflow”
What is Workflow?
Workflow refers to the workflow to continue to achieve a task or work setting. It is defined as a sequence of tasks in a business process. Its definition and control can be manual, computerized or mixed. Organize and control tasks, resources and rules needed to complete the business process.
New trends in regulating the organization, make Workflow a key tool to achieve greater agility and increased decentralization of administrative and commercial activities.
Workflow evolution is to seek maximum automation of work processes and the control of the different stages, during which documents, information or tasks move from one participant to another, according to a pre-defined rules or procedures.
Over time, have developed various software applications, many of which have evolved from image management systems, document management systems, email systems or databases.
In the market there are different types of tools Workflow, are: Corporate Workflow, Workflow Application, Workflow and Document Production Workflow. Some of them are limited to their particular area and allow communication with other external applications synchronously (waiting for a response before proceeding) and / or asynchronous (only leaves a “message” and returns the answer below).
Today there are new sophisticated tools and systems that achieve greater increases in the efficiency of business processes, we refer to those related to “groupware tools” that include key pieces of automation of administrative processes (Workflow) management and documentation.
Examples are solutions that automate and streamline the processes that take place in an organization, so you can control and bring the total up workflows, key to the organization.
Increased business agility
Companies need to constantly adapt and improve their processes through new strategies to increase business efficiency and encourage them to reach the level of competitiveness that the market demands.
Solutions available today make it possible to define, design, model, monitor and keep a full track of any business process, enabling companies to increase their capacity for analysis, detecting bottlenecks or overloads department, and building a company Consistent with its business model.
Thus, processes such as invoice approval of predecessor purchasing management, which can be long and costly, and contributes significantly expedite the creation of an efficient and robust business environment.
Continuous improvement in public sector
As part of improving services and projects for dealing with the public administration solutions “workflow” or “process flow management” for the electronic management of expediencies become an essential tool for the optimization of operational internal and increasing the quality of citizen services.
The management of workflows to automate the processes of public administration from beginning to end, so to be made as quickly as possible, be executed by the right people and are conducted in the established order.
You can also attach documentation, information and data to different stages and can record, store, distribute, and retrieve documents. This makes it easier to access and search for documents associated with a file, simplifying the control of information storage and reducing the reliance on paper.
In summary, regardless of whether it is private sector or public service organizations, the implementation of software “workflow” to facilitate the management and process flow control, it is becoming imperative to improve the effectiveness of their business processes, and thus save costs and improve competitiveness.